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Email Lesson 4

Forwarding Email

By the end of this lesson, learners should be able to:
To forward an email message:

  • Open the email message you want to forward.
  • Click the Forward button.
  • A new email message window opens.
  • You may see a message such as, "----------Forwarded Message" Followed by "from, date, and to" and the original message.
  • The text from the original message may be "quoted," or preceded by carat symbols (>).
  • Type any new information at the top of the message.
  • Click Send.

When to Forward
Email is reliable, immediate, and often informal. However, there are some email "do's and don'ts" you should
be aware of.

When forwarding, you have a few options:

1. Include all text
Include all quoted text from the previous message, type your response, and click Send.
2. Quote the text (delete some text)
Delete additional text that is not relevant to your response. Add new information at the top of the message as needed. This way, you don't have to needlessly retype information, and the recipient knows you understood their initial message.
3. Copy and Paste text into a new email message window.
Instead of forwarding, you can copy and paste a message into a new email message window.